In case of (suspected) DDoS attack, we advise you to follow the roadmap below:
[ultimate_icon_list icon_size=”16″ icon_margin=”15″][ultimate_icon_list_item icon=”fas fa-check” icon_color=”#00ba56″]Send an email explaining the situation to the NaWas team at
[/ultimate_icon_list_item][ultimate_icon_list_item icon=”fas fa-check” icon_color=”#00ba56″]Inform all key people in your organization about the (possible) DDoS attack and that this could potentially lead to outages of online services and website(s).[/ultimate_icon_list_item][ultimate_icon_list_item icon=”fas fa-check” icon_color=”#00ba56″]Inform your customers, suppliers and partners about the possible outage of systems. [/ultimate_icon_list_item][ultimate_icon_list_item icon=”fas fa-check” icon_color=”#00ba56″]Disconnect attacked servers from the public Internet (if possible). The hardware will then no longer go down due to an overload of data packets.[/ultimate_icon_list_item][ultimate_icon_list_item icon=”fas fa-check” icon_color=”#00ba56″]Record all events of the DDoS attack as quickly and accurately as possible in a log or log file. This will put you in a stronger position if your organization wants to put an insurance claim. After the attack, report the attack to the police.[/ultimate_icon_list_item][ultimate_icon_list_item icon_color=”#00ba56″]After the initial contact with the NaWas team, we will send you our Service Agreement and Registration Form. Sign these forms and send them to
. Then, the support team will contact you to start the connection process.[/ultimate_icon_list_item][/ultimate_icon_list]
In the event of a DDoS attack, there are a number of things that you should definitely not do. During a DDoS attack, a panic situation can arise in which there is a chance that organizations will take unwise actions that could ultimately cause even more damage.
In any case, it is important NOT to try to contact the potential attacker or hacker group behind the DDoS attack. This may actually cause people to demand money to supposedly stop the attack.
